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[Notice] Service Disruption on Trading Systems is resolved (Laser Digital Japan)

7 months ago

19 Mar 2026

LDJ Notice

Thank you for using Laser Digital Japan’s services.
We would like to inform you that a service disruption that affected certain trading services is now resolved. We sincerely apologize for the inconvenience this may cause to our valued customers.

■ Incident Time
March 19, 2026, 17:15-22:30 JST


■ Summary of the Situation
Our main trading applications experienced issues due to a service outage in Amazon Web Services (AWS). As a result, some services were temporarily unavailable.


■ Impacted Services
Connectivity issues or service unavailability have been observed on Laser Pulse, our LDJ trading application.


■ Root Cause
• The disruption wss caused by an outage in the AWS Europe (London) Region (eu-west-2a).
• For more information, please refer to the AWS service status page:
Service health - Mar 19, 2026 | AWS Health Dashboard | Global


■ Recovery
The AWS environment is now back up and operational. We have restarted our systems and they are now fully operational.


We sincerely apologize for any inconvenience caused and appreciate your understanding.
Thank you for your continued support of Laser Digital Japan.


About Laser Digital Japan 

Laser Digital Japan is a subsidiary of Laser Digital, a full-service digital asset firm specializing in Trading, Asset Management, Solutions, and Early-Stage Investing. Nomura established Laser Digital to provide new value in digital assets to its clients, bridging traditional and crypto markets.  

Laser Digital Japan provides operational services to the broader Laser Digital group. 

・ For more information:  www.laserdigital.com/japan

・ For inquiries:  Contact Us

Other Announcements
1
[Notice] Service Disruption on Trading Systems (Laser Digital Japan)
2
Laser Digital Japan Launches OTC Trading Service

The following points are posted on the Financial Services Agency's website.

Crypto asset exchange registration list

・ The crypto assets included in this list have only been confirmed, upon request for explanation from the handling crypto asset exchange service provider, to satisfy the definition under the Payment Services Act.

・ The Financial Services Agency and Finance Bureau do not guarantee or endorse the value of the crypto assets included in this list. Please note that crypto assets are not necessarily backed by any underlying assets, and are merely electronic data recognized as having property value.

・ Please pay attention to the following points when trading in crypto assets.

(Notes concerning the use of crypto assets)

・ Crypto assets are not "legal tender" with values guaranteed by the state, such as the Japanese yen or US dollar. They are electronic data exchanged over the Internet.

・ The price of crypto assets may fluctuate. There is a possibility of incurring losses, as the price of crypto assets may plummet or suddenly become worthless.

・ Crypto asset exchange service providers are required to register with the Financial Services Agency/Finance Bureau. Please confirm whether the provider you intend to use is a registered business operator.

・ When trading crypto assets, please seek explanations from the provider, fully understand the details of the transaction, and proceed based on your own judgment.

・ Consultations regarding crypto assets and fraudulent coins are on the rise. Please be cautious of scams and malicious business practices that exploit the use of crypto assets or piggyback on the introduction of crypto asset exchange services.

(Disclaimer)

・ Crypto assets may be used to settle payments only where the party receiving the payment has agreed to such use.

・ The purchase, sale, or exchange of crypto assets for other crypto assets involves the risk of loss due to fluctuations in the price of crypto assets. The price of crypto assets may decline due to changes in the balance of supply and demand, movements in prices, fiat currencies, or other markets, or changes in circumstances relating to crypto assets.

・ Please fully review the contents of the crypto asset trading manual and other related documents, and conduct transactions based on your own judgment and responsibility.

・ Malfunctions in the trading system or communication lines may result in delays in processing, or the inability to place, execute, confirm, or cancel orders.

・ Crypto assets may be lost, in whole or in part, due to cyberattacks or other causes.

・ Changes in the external environment, including the strengthening of legal regulations concerning crypto assets, or deterioration in the financial condition of the Company or the Company's group, may result in the Company being unable to continue its business.

・ Transaction fees and other charges may apply when conducting transactions.

Laser Digital Japan Co., Ltd.

Crypto Asset Exchange Service Provider, Director-General of the Kanto Local Finance Bureau No.00032

Member of Association for Certified Payment Service Providers: Japan Virtual and Crypto assets Exchange Association

Laser Digital Japan is a subsidiary of Laser Digital, a full-service digital asset firm specializing in Trading, Asset Management, Solutions, and Early-Stage Investing.

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