[Notice] Service Disruption on Trading Systems (Laser Digital Japan)

Thank you for using Laser Digital Japan’s services.
We would like to inform you that a service disruption is currently affecting certain trading services. We sincerely apologize for the inconvenience this may cause to our valued customers.

■ Incident Time
March 19, 2026, 17:15 JST

■ Summary of the Situation
Our main trading applications are currently experiencing issues due to a service outage in Amazon Web Services (AWS). As a result, some services may be temporarily unavailable.

■ Impacted Services
Connectivity issues or service unavailability have been observed on Laser Pulse, our LDJ trading application.

■ Root Cause
• The disruption is caused by an outage in the AWS Europe (London) Region (eu-west-2a).
• For more information, please refer to the AWS service status page:
Service health - Mar 19, 2026 | AWS Health Dashboard | Global

■ Estimated Recovery Time
We are currently performing a failover to an alternative environment.  

New update as of 19:45: The failover has initiated, and we are bringing up the pricing and other services online. Estimated time is 2 hours to complete the failover and restore the services.

We sincerely apologize for any inconvenience caused and appreciate your understanding.
 We will continue to provide updates as soon as further information becomes available.
Thank you for your continued support of Laser Digital Japan.

About Laser Digital Japan 

Laser Digital Japan is a subsidiary of Laser Digital, a full-service digital asset firm specializing in Trading, Asset Management, Solutions, and Early-Stage Investing. Nomura established Laser Digital to provide new value in digital assets to its clients, bridging traditional and crypto markets.  

Laser Digital Japan provides operational services to the broader Laser Digital group. 

For more information:  www.laserdigital.com/japan

For inquiries:  Contact Us